Help & Frequently Asked Questions:

How many videos are there on the site?

At the moment there are 1449 full length video scenes on Staxus.com. We release several new videos each week so the website is always busy and freshly updated.

How often do you update?

Staxus.com is updated several days a week with brand new content. We never rotate, shift or bring back older content. Every day there is something new on the site, produced exclusively for Staxus. All our updates are dated so you can always check for update frequency and consistency. We also add video interviews, solo photo shoots and behind the scenes: these are added on top of the daily updates, we do not feed bonus content as proper updates.

What formats, sizes and quality are your videos?

All video scenes from Staxus are available for streaming and/or download in 3 sizes:

Full HD 1080p - 1920x1080
HD Ready 720p - 1280x720
SD 480p - 720x480

If you have a full streaming & download subscription, all videos can be downloaded as well. We do not use DRM so all video downloads are yours to keep, forever.

Do you offer photo galleries?

Staxus.com offers a photo gallery for every scene update, as well as solo photo sessions with models. All photos are crisp and clear, professionaly taken. Every photo gallery contains a zip file that you can download to own. Photos are 1024px wide and you also have a slideshow (hands-free) option to browse the gallery.

Is Staxus compatible with Macs, iPads, iPhones or other devices?

All videos from Staxus.com are encoded in the MP4 format which means they can be played on virtually any device. The site is designed and built responsively, meaning it will adjust to the size of your device and brings you the best viewing experience based on the size of your screen.

Can I cancel my membership?

All Staxus.com members can cancel their membership at any time. Our memberships are managed by our payment processors, CC Bill and Commerce Gate. All transactions are 100% secure, both payment processors are worldwide leaders in their field of activity.

If you have joined Staxus via CC Bill, you can manage your subscription at https://support.ccbill.com/

If you have joined Staxus via Commerce Gate, you can manage your subscription at http://www.cgbilling.com

Can I mail in a payment or pay by direct bank transfer?

To join Staxus by using cash or to do a direct bank transfer, please post a ticket on our customer support site.

How do I contact you?

If you have problems or suggestions, you can always send us a ticket by using our customer support site.. Additionally, you can get in touch with our staff, models and directors on the Staxus Blog.